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Note: Orders placed before 3pm will be dispatched same day. Orders placed after 3pm will be dispatched the following day.

Information on Delivery

  • Once your order has been placed, we will send you a confirmation email. Orders placed before 3pm will be dispatched the same day
  • Once your order has been dispatched, we will send you another email confirming.
  • Special Delivery Next Day guarantees your order will be with you the next working day (the cut-off is at 1pm).
  • There is no shipping on Saturday or Sundays so orders placed after 3pm on a Friday will be shipped the following Monday.
  • Should you wish to make any amends to your order prior to it being dispatched, then please call us on +44 (020) 8574 4705 or get in touch via our Our  Online Form

When to Contact Us

If you have recently placed an order with us and have chosen Standard or Recorded Delivery please allow up to 10 days before contacting us. This is to ensure that Royal Mail have a sufficient amount of time to deliver your parcel.

If you have any general questions regarding our products, please take a look at our FAQ’s to see if your question has already been answered. We respond quickly to emails, so please feel free to get in touch.